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Privacy Policy

This privacy policy sets out how Hestia Luxury Apartments M.I.K.E. (registration number Γ.Ε.ΜΗ: 153641801000) hereinafter “us” or “We” uses and protects any information that you give to us when you use this website or when you make use of the services provided by us. We are committed to ensure that your privacy and your personal information is protected. When we ask you to provide us with certain information by which you can be identified, then we can assure you that this information will only be used in accordance to this privacy policy. By providing us with your personal data, you agree to this privacy policy. We have the right to periodically amend this policy. You should check this page from time to time to ensure that you agree with any changes to our privacy policy.

Information that we collect

We may collect the following information:

  • Name and date of birth
  • Financial data (e.g. credit card details)
  • Nationality
  • Contact information
  • E-mail address
  • Social network data
  • Third party data
  • Demographic information
  • Interests and preferences
  • Other information relevant to customer surveys
  • Location data
  • Invoice payment data
  • Identification card, passport or driving license data
  • Identifiers and encrypted passwords

Use of information

We need this information in order to operate our facility and to improve our services and in particular for the following reasons:

  • For internal housekeeping
  • To arrange your reservations and service requests
  • To complete transactions
  • To improve our product and services
  • For market research purposes
  • For promotion purposes
  • To manage the relationship with you before, during and after your stay
  • To comply with the Greek and European Law
  • For the establishment, recognition and exercise of a right or legal claims
  • For security purposes
  • For potential membership offers
  • We may contact you by e-mail or by any other means to inform you about special offers or send you newsletters

Data disclosure to third parties
We might disclose your private information to third parties only after a contractual agreement with them and in order to improve our services. These third parties might be:

  • Service providers
  • Social networks
  • Business Partners
  • Affiliates
  • subcontractors
  • Authorities and public bodies upon request

We use Cookies

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting.

Contacting us

If you have any questions about this cookie policy or our use of cookies, please contact us.

Links

Our website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We respect your privacy and we try to protect your personal data. With this policy we aim to keep you informed of the personal data we collect and process during our operation. Your personal data is collected and maintained for the necessary time, for the specified, explicit and legitimate purposes described above, processed in a lawful, fair and transparent manner, always in accordance with the applicable legal framework and in a manner that guarantees completeness and confidentiality. This data shall be suitable, relevant, appropriate, and not exceed the data required in the light of the foregoing purposes and shall be accurate and, if necessary, updated.

Right to control your personal information

In accordance with the Applicable Regulations, you have the right to access to your personal data, the right to rectification, the right to object and the right to erasure. You may also request a restriction to the processing of your personal data. When the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. To exercise the rights mentioned above, you may contact us.

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